Need more help? Please call us at 800-730-0223 or email us at info@boxobox.com.
Q. How do I place an advance order?
A. To schedule an advance order, simply enter your desired delivery date in the Special
Instructions box during checkout.
Q. When should I send a Box-O-Box?
A. Students love getting Boxes anytime of the year. Send one during the first week of school (they miss you!), support them for Finals or any exam, birthday time, graduation and Valentine's Day.
Q. Are any of your care packages geared towards health?
A. Yes! We try to tailor all of our care packages so that they are filled with practical gifts and geared towards a healthy lifestyle. Check out the Earthy Box and Healthy Box, we know you will approve.
Q. Do you substitute items for people with special needs like diabetics, vegans & vegetarians?
A. Box-O-Box will accommodate special needs (diabetic, non dairy, wheat free, etc.) to the best of its ability. We cannot guarantee that all items included in each package will be suitable for your student's special needs. We always welcome your suggestions, and would be happy to discuss boxes anytime!
Q. How long will it take for a Box-O-Box to be delivered?
A. Box-O-Boxes usually ship within one business day. Orders received after 3pm EST are shipped the following business day. Box-O-Box gives you several shipping options to choose from in order to optimize price and arrival time. Please refer to our Shipping and Returns page for more information.
Q. Do you guarantee your Boxes?
A. Ohh yea! Please refer to our Shipping and Returns page for more information.
Q. What is your return policy?
A. Please refer to our Shipping and Returns Page:
http://www.boxobox.com/shipping.php for our return policy.