Frequently Asked Questions

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Q. How do I place an advance order?

A. To schedule an advance order, simply enter your desired delivery date in the Special
Instructions box during checkout.

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Q. When should I send a Box-O-Box?

A. Students love getting Boxes anytime of the year. Send one during the first week of school (they miss you!), support them for Finals or any exam, birthday time, graduation and Valentine's Day.

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Q. Do you ship internationally or to the military?

A. Of course!  You can place an international or APO/FPO order via our Amazon Storefront, or give us a call directly at 800-730-0223.  If you prefer, you can also email us at info@boxobox.com.

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Q. Are any of your care packages geared towards health?

A. Yes! We try to tailor all of our care packages so that they are filled with practical gifts and geared towards a healthy lifestyle (some Boxes more than others). Check out the Earthy Box* and Healthy Box*, we know you will approve.

* Earthy Box and Healthy Box are currently unavailable 

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Q. Do you substitute items for people with special needs like diabetics, vegans & vegetarians?

A. Box-O-Box will accommodate special needs (diabetic, non dairy, wheat free, etc.) to the best of its ability. We cannot guarantee that all items included in each package will be suitable for your student's special needs. We always welcome your suggestions, and would be happy to discuss Boxes anytime!

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Q. How long will it take for a Box-O-Box to be delivered?

A. Currently Box-O-Box is directing all of its orders through its Amazon Storefront.  The shipping details and estimates will be communicated to you on the individual Box-O-Box product page.  You can visit our Amazon Storefront here:  http://www.amazon.com/gp/browse.html?ie=UTF8&marketplaceID=ATVPDKIKX0DER&me=AZ2I6KN7LHRLE

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Q. Do you guarantee your Boxes?

A. Ohh yea! Please refer to our Shipping and Returns page for more information.

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Q. What is your return policy?

A. Please refer to our Shipping and Returns Page:
http://www.boxobox.com/shipping.php for our return policy.

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